What should you compare before choosing a shop?
Start with the actual vehicles and work required. Ask whether the shop can handle each vehicle’s configuration, how repairs are approved, and how appointment and completion updates are communicated. A broad service label alone does not answer those questions.
What should a first inquiry include?
Provide fleet size, vehicle types, current mileage, recent maintenance, and active problems. Identify the person who approves work and describe your available service windows. That gives RAW a basis for a useful conversation instead of a generic quote.
Where would vehicles go?
RAW is at 1304 Concord St S, Unit B, South St. Paul. Minneapolis and St. Paul fleets should factor delivery and collection into the service plan. Request an assessment before assigning a vehicle to the shop.