Coordinate service with a crew handoff
For a St. Paul work crew, the vehicle may carry both people and equipment. Decide who will deliver it, what needs to stay with it, and how the driver returns to work. Confirm timing with RAW before changing the crew’s schedule.
Group the information, stagger the vehicles
Send a single list of vehicles and priorities, but confirm individual appointments. A brake concern on one unit and scheduled maintenance on another need different scopes; grouping the request helps make those differences clear.
Keep approval contacts available
Choose a contact who can respond while the vehicle is being assessed. If the work changes after diagnosis, review the updated scope before resetting the collection plan. RAW’s physical shop is in South St. Paul, not a separate St. Paul branch.